31.03.2026

1. General information about the Website and its use

This document entitled “Terms and Conditions” constitutes the legal agreement between you, as a User, and ARENA GROUP S.A. regarding access to and use of the Website/Application arenagroup.ro.

For the proper use of the Application, we recommend that you read these Terms and Conditions beforehand. Accessing and using the Application means that the User has read, understood and accepted in full and unconditionally these Terms and Conditions. If you do not agree with the terms and conditions imposed, please cease using the Website.

The Company reserves the right to modify this document at any time, with the modifications taking effect from the date of publication on the Website. Users are obliged to periodically consult the updated version.

The website arenagroup.ro (“Website” or “Application”) is operated by ARENA GROUP S.A., headquartered at Str. Ștefan Mihăileanu no. 31, Sector 2, Bucharest, Romania, a Romanian legal entity, registered with the National Office of the Trade Register at the Bucharest Tribunal under no. J40/19872/1993, with Tax Identification Code: RO4504418 (hereinafter referred to as “the Company”).

The Website is intended for the presentation of the Company’s activities, the provision of professional information regarding the medicines and supplements developed and manufactured by the Company, as well as for supporting personnel recruitment processes.

2. Scope of application

These Terms and Conditions govern access to and use of the Website, the relationship between users and the Company, and the conditions for using the available content.

The Website is primarily intended for:

• pharmaceutical product distributors;
• pharmacies;
• hospitals;
• commercial partners;
• professionals in the pharmaceutical and healthcare field.

3. Informative nature of the content and information

The content of the Website is informative and professional in nature and does not imply any contractual obligation assumed by the Company with regard to the products in its portfolio.

The information does not constitute medical advice or therapeutic recommendation and does not replace medical consultation, diagnosis or specialist treatment. Medical decisions must be made exclusively by authorised professionals.

Furthermore, information regarding the portfolio products presented on the Website does not constitute a firm commercial offer, as commercial relationships are subject to direct negotiations with the Company.

4. Regulations specific to the pharmaceutical industry

The use of the Website must comply with applicable legislation, including legislation on medicines, rules for the promotion of pharmaceutical products, and regulations of competent authorities such as ANMDM and EMA.

Information about medicines may be intended exclusively for professionals and specialists in the healthcare and pharmaceutical field and is not intended for the general public, where legislation imposes restrictions.

5. Intellectual property rights

The entire content of the Website, including but not limited to texts, images, graphics, symbols, web graphic elements, and software elements, is the exclusive property of ARENA GROUP S.A., protected by Romanian legislation in force regarding copyright and related rights.

The use without the Company’s consent of any of the elements listed above will incur liability in accordance with the legislation in force. The use of the Website is permitted only within the limits set out in this document.

The partial or full reproduction, distribution, modification and use of the Website content for commercial purposes or contrary to the Company’s interests is prohibited without prior express consent.

6. Access and use

The Company may modify the Website content, suspend user access, or introduce areas with restricted access to the Website content or part of this content, without any other notification or formality and without being required to provide justification for this decision.

Users are responsible for the correct use of the Website and the security of access credentials.

The right to create a web link to the Website is conditional upon the express consent of the Company, is non-exclusive and revocable, and is granted as long as it does not cause any prejudice to the Company or any of the Company’s partners.

7. User obligations

Users undertake to comply with applicable legislation and this document, not to use the Website for illegal purposes, not to attempt to access unauthorised systems, and not to transmit malicious content.

Abusing the Website by knowingly introducing viruses or other technologically harmful materials is not permitted.

8. Limitation of liability

The Company does not guarantee the absence of errors, regardless of the reasons for their occurrence, nor the continuous availability of the Website, and is not liable for any damages, direct or indirect, or for loss of profit resulting from the improper use of information.

The Company is not liable for errors arising from the use of certain browsers to visit the Website. Users use the Website at their own risk.

9. Links to third parties

The Website may contain external links. The Company does not control these sites and is not responsible for their content or policies.

10. Data protection

The Company protects personal data provided by Users and applies all necessary measures to ensure a high level of security.

For more details, please read the Privacy and Personal Data Protection Policy.

11. Cookies

The Website uses cookies in accordance with applicable legislation. By continuing to use it, you agree to the Cookie Policy.

For more details, please read the Cookie Policy.

12. Compliance and ethics

The Company respects the principles of professional ethics, anti-corruption and transparency in its relationship with healthcare professionals.

Users undertake to respect these principles in their interaction with the Company.

13. Interactions with healthcare professionals

Any interaction through the Website must comply with legislation on the promotion of medicines and must not lead to non-compliant or misleading practices.

14. IT Security

The Company implements security measures, but does not guarantee that the Website is free from viruses, cyber attacks or other vulnerabilities.

Users are responsible for the protection of their own systems.

15. Suspension of access

The Company may suspend or restrict user access in the event of a breach of the terms and conditions, abusive behaviour or security risks.

16. Modification of terms

The Company reserves the right to modify these terms at any time. The updated version will be published on the Website.

17. Applicable law and jurisdiction

These terms and conditions are governed by Romanian legislation in force.

Any disputes relating to the content of the Website shall be resolved by the competent courts in Bucharest, Romania.

18. Force majeure

The Company shall not be liable for the non-performance of obligations caused by force majeure events, in accordance with the legislation in force.

19. Contact details

ARENA GROUP S.A.
Email: contact@arenagroup.ro
Telephone: 021 – 320.67.41